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Frequently Asked Questions

About Instructory Live
Account & Settings
Learners & Enrollment
Instructors
Online & Offline Class
Payment & Refund

Frequently Asked Questions

How to create my user account at Instructory Live?

To Create Instructory Account, you have to do the following:

  • Go to www.instructory-live.com
  • Click on “Sign Up” button at header
  • Create your account by clicking on “ Create an Account ” from the footer menu.
  • Type your Username, Email and Password
  • Verify your account with the verification code/link sent to your email
  •  

Is the billing process secure for the user?

Instructory only stores details which is required for transaction process, not your full credit card information. Your information goes directly to the security database and then our payment processor completes the transaction process.

You will also receive an invoice of your transaction. Even someone logged in to your account can’t get access to your full credit card details because to check into your transaction page you need to answer a security question which is only known by you and also, you need to confirm your payment through your credit card account. We have a strict policy not to trade or sell your personal details to third parties. So your details are secure with us.

Will I get a certificate of completion from Instructory Live?

Yes! After successful completion of your course, submitting all the assignments, tests and reviews you will get a professional skill completion certificate from Instructory.

Online and Offline Course

Online Curse: Live Class means where students and teachers meet together to communicate with voice, video, whiteboard etc. During such live classes the students can meet their instructor live over the internet to discuss different topics or problems. All iLive’s classes will be conducted online through Zoom or Google Meet.

Offline Class: Offline Class means where students and teachers meet together face to face to communicate. In offline class you have to come to the classroom to take the class.

Course Duration

Our all online or offline course duration will be 6 to 8 months long with all practical activities and marketplace oriented

Who are our instructors?

Instructors/ Teachers of Instructory are deeply dedicated to deliver you the best learning resources or tutorials in the way you like to learn from your mentor.

Our instructors have the following qualities to guide each student who are learning from distance locations to keep them engaged throughout:

  • High level of knowledge of the curriculum
  • Lots of preparation.
  • Proactive intervention
  • Plenty of creativity.
  • They can respond promptly and appropriately to the student request
  • They are expert on their consecutive skills.

Where to get support regarding course problems?

Whenever you are having problems with anything from your course tutorial, you can take assistance directly from your instructor, through contacting our technical support team, course secret facebook group or knocking at our live chat.

Where to find my course curriculum and lessons plan?

You can get free access easily to the curriculum and overview of the course and bio of instructors you are interested in at your course overview page by clicking on the course name.

Give review to a course

How to give review/ feedback about the instructor or course contents?

After Successful completion of your course, you can give feedback about your instructor and the contents of the course.

You can rate the instructor about his/her way of teaching, and your understanding of what they wanted to imply etc.

You can also comment about the course, whether you like the lessons covered in the course or the lessons need to be explored more, is the course duration perfect or needs to include some more features or needs to improvise with some more topics and your satisfaction level, etc.

Still Not Satisfied ?

Contact us directly, if you have any additional question or, feedback and looking for great articles to get you going! We love to share ideas!

Submit Request

Get In Touch

Address: House – 06, Road – 17/A, Block – E, Banani, Dhaka-1213, Bangladesh.

Phone: 01810096653, 01810096658, 01810096656

Email: instructorylive@gmail.com

 

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